Privacy Policy

Effective Date: Aril 20, 2024

Welcome to Stratosphere Consulting. This Privacy Policy outlines our commitment to protecting your privacy and explains how we collect, use, disclose, and safeguard your personal information in accordance with Canadian law, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

1. Introduction:

At Stratosphere Consulting , we respect your privacy and are committed to protecting the confidentiality and security of your personal information. This Privacy Policy governs the collection, use, and disclosure of your information when you use our website, mobile application, products, and services.

2. Information We Collect:

We may collect various types of personal information from you, including but not limited to:

– Contact information (e.g., name, address, email address, phone number)

– Payment information (e.g., credit card details)

– Account credentials (e.g., username, password)

– Demographic information (e.g., age, gender)

– Usage data (e.g., browsing history, interaction with our website or mobile application)

– Location data (e.g., IP address, GPS coordinates)

We collect this information when you:

– Register an account with us

– Make a purchase

– Use our website or mobile application

– Contact customer support

– Participate in surveys, promotions, or contests

3. How We Use Your Information:

We use your personal information for the following purposes:

– To provide and maintain our services

– To process transactions and fulfill orders

– To communicate with you, including responding to inquiries and providing customer support

– To personalize your experience and deliver relevant content

– To conduct research, analytics, and improve our services

– To comply with legal obligations

4. Information Sharing and Disclosure:

We do not sell, trade, or rent your personal information to third parties without your consent. However, we may share your information with the following parties for the purposes outlined in this Privacy Policy:

– Service providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and IT service providers. These service providers are contractually obligated to protect your information and only use it for the purposes specified by us.

– Legal compliance: We may disclose your information when required by law, regulation, legal process, or governmental request.

– Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

5. Data Retention:

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your information.

6. Security Measures:

We employ reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, and access controls. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights:

You have certain rights regarding your personal information under Canadian law, including the right to:

– Access your information and request copies

– Correct or update your information

– Delete your information

– Withdraw consent for certain uses of your information

– Object to the processing of your information

To exercise these rights or inquire about our privacy practices, please contact us using the information provided at the end of this Privacy Policy.

8. Children’s Privacy:

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe that we have inadvertently collected information from a child, please contact us, and we will promptly delete it.

9. International Data Transfers:

Your personal information may be transferred to and processed in countries outside of Canada, where data protection laws may be different. By using our services, you consent to such transfers and processing.

10. Changes to this Privacy Policy:

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated Privacy Policy on our website or through other communication channels.

11. Contact Us:

If you have any questions, concerns, or complaints regarding our Privacy Policy or data practices, please contact us at [contact information].

By using our services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

Thank you for trusting Stratosphere Consulting with your information.